Birmingham · AI receptionist for heating engineers
The AI receptionist for Birmingham heating engineers
If you run a heating business in Birmingham, the calls come while your hands are full. Maisie picks up in one ring instead, day or night. She sounds British, asks the questions you'd ask, and texts you the name, number and job details the moment the call ends — so the caller never rings the next heating engineer on Google.
14-day money-back guarantee — if Maisie misses your calls, we refund you in full. You don't pay until she's ready.
The call you're losing right now
It's the first cold week of October, your phone hasn't stopped, and every missed call is a boiler someone else will fix.
Working across the West Midlands makes that worse, not better: the further you are from the phone, the longer it rings out.
Hear Maisie answer as your Birmingham heating business
Tell Maisie who you are and she'll answer the phone as your business.
Evenings and weekends in Birmingham are when calls go missing
After you've packed up
A caller in Birmingham finds you at half past seven and rings. Nobody is in the office. Maisie answers as your business, takes the address and what's happened, tells them when you'll be in touch, and texts you the details straight away — so you decide in the morning whether it's worth a same-day visit.
Saturday and Sunday callouts
Weekend enquiries across the West Midlands rarely wait. Maisie works out how urgent it really is, puts a genuine emergency straight through to you if you want her to, and books everything else into Monday with the notes attached — instead of leaving a voicemail nobody hears.
What Maisie handles for Birmingham heating engineers
No-heat triage
Maisie checks the boiler make, the fault code and whether there's hot water, and flags vulnerable households as urgent.
Service and safety-check booking
Annual services, landlord gas safety checks and repairs go straight into your diary with the address captured.
Quote enquiries
She takes the property details and system age for new-boiler quotes and texts a photo-upload link.
This is what your Birmingham caller hears
No menus, no hold music, no "press 1". Maisie picks up, listens, asks the sensible next question and confirms what happens next. You get the recording, the transcript and a plain-English summary.
How it worksA typical call, answered in one ring
Answered in one ring- Maisie
Good afternoon, this is Maisie. How can I help?
- Caller
Hi — I was after a price for some work.
- Maisie
Of course. Can I take your name, your postcode and a bit about what you need?
- Maisie
Lovely — I've got that. I'll pass this to the team now and they'll come back to you today.
Pricing for Birmingham heating engineers
One missed job usually costs more than a month of Maisie. Cancel any time.
Starter
For sole traders who can't get to the phone.
£83/month
£83/month · billed annually as £990 · saves £198 vs monthly
- 150 minutes of calls a month
- 1 phone number
- Answers 24/7 — takes messages, captures name, number and job details
- Trained on your website, Google listing and FAQs
- Email + SMS summaries after every call
- Recordings and transcripts
- Set up for you within 24 hours, with a live test call
14-day money-back guarantee — if Maisie misses your calls, we refund you in full. You don't pay until she's ready.
Pro
For busy teams who want the diary filled, not just messages taken.
£208/month
£208/month · billed annually as £2,490 · saves £498 vs monthly
about £8 a day — less than one missed job a month
- Everything in Starter, plus:
- 500 minutes of calls a month
- Booking into your calendar (Google, Outlook, Apple) — we set it up, you just tap “Allow” once
- Warm transfer to you or your team, with urgent-call rules
- WhatsApp summaries
- Review Booster — Google review invites on autopilot after every visit
- Zapier, webhook and CRM push
14-day money-back guarantee — if Maisie misses your calls, we refund you in full. You don't pay until she's ready.
Scale
For multi-site businesses and high call volumes.
£374/month
£374/month · billed annually as £4,490 · saves £898 vs monthly
- Everything in Pro, plus:
- 1,200 minutes of calls a month
- Up to 3 numbers or locations
- Missed-call text-back and callback requests
- Custom call flows and integrations
- Review Booster — Google review invites on autopilot after every visit
- Priority support
- Quarterly review with your account manager
14-day money-back guarantee — if Maisie misses your calls, we refund you in full. You don't pay until she's ready.
No setup fee · No contract — cancel anytime · Card taken at sign-up; first charge only when Maisie is built and ready (within 72 hours) · 14-day money-back guarantee — if Maisie misses your calls, we refund you in full