About us
About Hey Maisie
We're a small UK team who have spent the last few years building and running AI receptionists for clinics, trades and agencies. Maisie is that work productised: one receptionist, set up for you by hand, answering your phone within 24 hours.
Why we built her
Every business we worked with was losing calls to voicemail. A dental practice losing new-patient enquiries every lunchtime. A garage where the phone rang while both ramps were busy. A lettings office that got eleven calls in the twenty minutes after a listing went live. An accountant who let January calls ring out because there was nobody spare to take them.
None of them wanted software. They wanted the phone answered — politely, in a British voice, with the details written down and the job in the diary. Answering services cost more than the work was worth on quiet months, and the self-serve AI apps expected the owner to sit down and write prompts on a Sunday.
So we built Maisie the other way round: you answer ten questions, we do the building and the testing, and she rings you so you can hear her before you spend anything. If she gets something wrong, you tell us and we change it — that's included, not an upgrade.
The 24-hour promise
Sign up today and Maisie is built, tested and ringing you within one working day — always within 72 hours. Your first payment happens only when she's ready, and from that day you have 14 days to change your mind and get it back. We'd rather lose a sale than have you paying for a receptionist you haven't heard.
We deliberately don't publish customer counts, logos or testimonials we can't stand behind. As founding customers give us permission, their words go on the site — and not a word before.
Where to find us
- Based in
- London, United Kingdom
- hello@heymaisie.com
- Who we build for
- UK small businesses that answer the phone — clinics, salons, garages, agencies, accountants, solicitors and trades.
We're a small team, so you'll deal with the people who actually built your receptionist. Email us and you'll get a person, not a ticket number.
How we work
Four things we won't compromise on
We haven't been going long enough to have a wall of awards, so here's what we hold ourselves to instead.
Answer the phone properly
A missed call is a lost customer, and voicemail is a missed call with extra steps. Everything we build is judged on whether the caller got a straight answer.
Say what she is
Maisie says she's the virtual receptionist whenever a caller asks. We don't give her a fake surname, a fake office or a fake backstory.
Do the setup ourselves
A person on our team writes her answers, connects the diary and rings her as an awkward customer before you ever go live. You don't get handed a prompt box.
Earn the money first
No setup fee, no contract, and nothing is charged until she's built, tested and answering. If she isn't right, you have 14 days to get your money back.
Hear her before you believe a word of this
Give us your business name and Maisie will ring you answering as your business. Then judge us on that.